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OptionPower

OptionPower

PowerPoint Crashes or OPCOM Error appears when Detecting Hardware

SSL/TLS Error appears when Verifying Virtual Base

Manually Install Drivers for G3 or G4 Series Base Stations

How To

Run User Add-In for a New OptionPower User

Extract OptionPower Installation Files

Disable Automatic Driver Updates

Change Chart Colors

Assign a Permanent IP address to an IQ Base Station

Set up a G3 or G4 base station in ethernet mode

Create an Install Log

How do you configure connections for OptionPower Remote Database Module?

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General Troubleshooting

Error connecting to database OTIDB...Login failed for user 'sa'

PowerPoint crashes frequently when viewing a slide show and it takes several seconds for the chart to appear after polling has been closed.

OptionPower Slides will Not Advance

OptionPower Tab does not appear in PowerPoint

Could not load file or assembly 'Microsoft.Office.Interop.PowerPoint' or one of its dependencies

Root Element Error with Keypad Test

Object variable or with block variable not set error when running a report

Warning or Error When Running the User Addin Utility

OLEFormat (unknown member): Invalid request. This property only applies to OLE objects.

OPBootAddIn.dll.manifest is not a valid Office Add-in

Charts do not update in OptionPower when polling is closed

Base Station Detected but No Keypad Numbers appear on the Keypad Test Screen and Keypads are not Responding

Data in Report Does not Match Data on Charts

The number on the response counter does not match the number of keypads defined in the Hardware setup or Keypad setup Wizard.

No keypad responses being accepted during polling

“File Access Denied” error when trying to run the FTDI Clean Utility

No slide properties visible, polling will not update and chart doesn’t update

OptionPower could not find the Base Station(s) on the following COM Port(s)

Error 91 appears when running a report

Hyperlinks do not change color once clicked

Error message: SQL Service Not Started

COM error message when opening Test Keypads screen

Unable to Load DLL FTD2xx.dll Error appears when trying to Detect Base Stations

Folder In Use Error when trying to Delete Microsoft SQL Folder

What screen resolution settings work best in OptionPower?

Cannot auto-detect G Series USB base station

Could not connect to Database. A network or instance specific error occurred while establishing a connection to SQL Server.

OptionPower immediately exits the slideshow after a polling session is created

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OptionPower Learning Videos

How do Cross Tabs work?

How do I create a Paired Comparison ranking exercise?

How do I create an OptionPower polling presentation?

How do I detect a USB stick base station in OptionPower?

How do I change batteries in a G series keypad?

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Group Competition and Games

How do I get the gray point value text on the Answer Is... PowerPoint game restored to white text?