Cannot auto-detect G Series USB base station

When you try and auto detect USB base station in OptionPower you get an error no base station found.

  1. Make sure the laptop is not plugged into a docking station
  2. Make sure the USB cable is plugged tightly into the computers USB port, also make sure it is plugged into the base station (G2/G3/G4 only)
  3. Right click my computer, Left click properties, On the right pane left click Device manager. In the device manager look for a yellow sheild with a ! (Other devices)
    1. Right click (Other devices), select "Update Driver"
    2. On the first screen select "No Not this time"  and click Next. 
    3. On the second screen select "Advanced install" (2nd option) click Next. 
    4. On the thrid screen uncheck "Removable media" and check "Specify location" 
    5. Click the browse button, browse to C:\Program Files\OptionPower\Drivers. 
    6. If your G2 base station is newer then May 2008 or you have a Micro, G3, Micro+, G4 or Micro4 select "FTDI WHQL G3-G2 Universal Driver" folder then click next
    7. If you have a G2 that is older than May 2008 and you have not updated the firmware select the OptionFinder G2 USB Drivers folder.
    8. Windows will install the driver.
  4. You can double check in the device manager by checking under "USB Controllers" for "USB serial Converter". For G2/Micro check under Ports for "USB Serial Port" as well as USB  Controllers.
  5. Start OptionPower, go to Hardware and select "Auto Detect" it should now detect the base station.