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OptionPower

OptionPower

Manually Install Drivers for G3 or G4 Series Base Stations

SSL/TLS Error appears when Verifying Virtual Base

PowerPoint Crashes or OPCOM Error appears when Detecting Hardware

How To

How do you configure connections for OptionPower Remote Database Module?

Create an Install Log

Set up a G3 or G4 base station in ethernet mode

Assign a Permanent IP address to an IQ Base Station

Change Chart Colors

Disable Automatic Driver Updates

Extract OptionPower Installation Files

Run User Add-In for a New OptionPower User

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General Troubleshooting

Cannot auto-detect G Series USB base station

What screen resolution settings work best in OptionPower?

Folder In Use Error when trying to Delete Microsoft SQL Folder

Unable to Load DLL FTD2xx.dll Error appears when trying to Detect Base Stations

COM error message when opening Test Keypads screen

Error message: SQL Service Not Started

Hyperlinks do not change color once clicked

Error 91 appears when running a report

OptionPower could not find the Base Station(s) on the following COM Port(s)

No slide properties visible, polling will not update and chart doesn’t update

“File Access Denied” error when trying to run the FTDI Clean Utility

No keypad responses being accepted during polling

The number on the response counter does not match the number of keypads defined in the Hardware setup or Keypad setup Wizard.

Data in Report Does not Match Data on Charts

Base Station Detected but No Keypad Numbers appear on the Keypad Test Screen and Keypads are not Responding

Charts do not update in OptionPower when polling is closed

OPBootAddIn.dll.manifest is not a valid Office Add-in

OLEFormat (unknown member): Invalid request. This property only applies to OLE objects.

Warning or Error When Running the User Addin Utility

Object variable or with block variable not set error when running a report

Root Element Error with Keypad Test

Could not load file or assembly 'Microsoft.Office.Interop.PowerPoint' or one of its dependencies

OptionPower Tab does not appear in PowerPoint

OptionPower Slides will Not Advance

Could not connect to Database. A network or instance specific error occurred while establishing a connection to SQL Server.

PowerPoint crashes frequently when viewing a slide show and it takes several seconds for the chart to appear after polling has been closed.

Error connecting to database OTIDB...Login failed for user 'sa'

OptionPower immediately exits the slideshow after a polling session is created

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OptionPower Learning Videos

How do I change batteries in a G series keypad?

How do I detect a USB stick base station in OptionPower?

How do I create an OptionPower polling presentation?

How do I create a Paired Comparison ranking exercise?

How do Cross Tabs work?

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Group Competition and Games

How do I get the gray point value text on the Answer Is... PowerPoint game restored to white text?