A warning message appears when running the User Addin Utility from Start\Programs\OptionPower\Tools. The warning reads “ This program may not have installed correctly”
Problem: The client is running a 64-bit version of Microsoft Office. To verify the version of Office, open any Office Application (PowerPoint, Excel, etc.), on the file menu click Help. The version is listed right pane under About.
Solution: Install Office 32 –bit. OptionPower works on 64bit operating systems but will only work with 32bit versions of Office.