OptionPower
How To
- How do you configure connections for OptionPower Remote Database Module?
- Create an Install Log
- Set up a G3 or G4 base station in ethernet mode
- Assign a Permanent IP address to an IQ Base Station
- Change Chart Colors
- Disable Automatic Driver Updates
- Extract OptionPower Installation Files
- Run User Add-In for a New OptionPower User
General Troubleshooting
- OptionPower immediately exits the slideshow after a polling session is created
- Cannot auto-detect G Series USB base station
- What screen resolution settings work best in OptionPower?
- Folder In Use Error when trying to Delete Microsoft SQL Folder
- Unable to Load DLL FTD2xx.dll Error appears when trying to Detect Base Stations
- COM error message when opening Test Keypads screen
- Error message: SQL Service Not Started
- Hyperlinks do not change color once clicked
- Error 91 appears when running a report
- OptionPower could not find the Base Station(s) on the following COM Port(s)
- No slide properties visible, polling will not update and chart doesn’t update
- “File Access Denied” error when trying to run the FTDI Clean Utility
- No keypad responses being accepted during polling
- The number on the response counter does not match the number of keypads defined in the Hardware setup or Keypad setup Wizard.
- Data in Report Does not Match Data on Charts
- Base Station Detected but No Keypad Numbers appear on the Keypad Test Screen and Keypads are not Responding
- Charts do not update in OptionPower when polling is closed
- OPBootAddIn.dll.manifest is not a valid Office Add-in
- OLEFormat (unknown member): Invalid request. This property only applies to OLE objects.
- Warning or Error When Running the User Addin Utility
- Object variable or with block variable not set error when running a report
- Root Element Error with Keypad Test
- Could not load file or assembly 'Microsoft.Office.Interop.PowerPoint' or one of its dependencies
- OptionPower Tab does not appear in PowerPoint
- OptionPower Slides will Not Advance
- Could not connect to Database. A network or instance specific error occurred while establishing a connection to SQL Server.
- PowerPoint crashes frequently when viewing a slide show and it takes several seconds for the chart to appear after polling has been closed.
- Error connecting to database OTIDB...Login failed for user 'sa'